Συγκρούσεις στον χώρο της εργασίας - Ικανότητα επίλυσης προβλημάτων

Pl. Navarinou 7, Thessaloniki 546 22, Greece

Συγκρούσεις στον χώρο της εργασίας - Ικανότητα επίλυσης προβλημάτων

Pl. Navarinou 7, Thessaloniki 546 22, Greece

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Conflict in the Workplace - Problem Solving Skills Get this badge

ActionAid Hellas Youth is organizing a workshop entitled "No Mobbing @ Work", on Wednesday 16 November 2022, at its premises at 7 Navarino Square. In this interactive workshop there will be a discussion about toxic work environments, bullying and ways of dealing with it.
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More information about ActionAid Hellas Youth can be found here.
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In this activity, we will present two examples of conflicts that can occur in the workplace. After reading them, suggest ways of resolving them.

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Tasks

Task no.1

Evidence verified by: one activity organiser

Example No.1:
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The company you work for has many different departments. Because of your position, you work with several of them. There is one colleague who is not part of your team, but you have to work together on a daily basis. This colleague is constantly late for work, neglects his duties and often contacts you after working hours and asks you to help him with tasks that are not yours. How would you handle this situation? Who would you approach and in what order?

Task no.2

Evidence verified by: one activity organiser

Example No 2:
The team you belong to in your company consists of many different people. Whenever you have to make a joint decision, you hear many opinions, often conflicting, and everyone who expresses themselves wants to get their way. This causes you a lot of stress and unwillingness to cooperate with others and of course problems with the effectiveness of the team, because you happen to delay many times in making decisions or there are arguments about the decisions you make. How would you handle this situation?

Location

Pl. Navarinou 7, Thessaloniki 546 22, Greece

Skills

ESCO

#think critically

ESCO

#conflict resolution

ESCO

#handle conflicts

ESCO

#defuse conflict

ESCO

#work together with co-workers

ESCO

#work cooperatively

ESCO

#team-working

ESCO

#team building

ESCO

#lead teams

ESCO

#manage team

ESCO

#anger management techniques

ESCO

#problem solve

ESCO

#identify problems

EntreComp

#Behave ethically

ESCO

#behave discreetly

ESCO

#resolve conflict

Career and job readiness

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Time to complete: 1 hour

Organisers

Thessaloniki city of learning

Used in playlists

Problem Solving Skills

Thessaloniki city of learning

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